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Frequently Asked Questions

How much do you charge for a custom website design?

Click GET A QUOTE NOW, and answer a few basic questions and we will email you a quote.

What is the process for the website design phase?
Here’s our action plan for the briefing phase:
–   You answer our design questionnaire, as best you can or send us your detailed brief.
–   We have a 1 hour Zoom video call to work out a website boosting plan, where we will deep dive to identify the top obstacles that are holding your website back and will show you what’s possible.
–   You leave the session feeling confident and clear on our plan for how we’re going to take your website to the next level.
–   After the Zoom we send you the final quote, then you decide if you want to proceed.
Here’s our action plan for the design phase:
–   We will professionally design a unique custom website to suit your vision to boost your results.
–   Our world-class design team will create a look and feel to appeal to your ideal audience.
–   The design will have a modern layout & hierarchy that is clear & simple to understand.
–   Within the first week roughly, we will send you the home page design for your feedback / approval.
–   We make unlimited design revisions until you approve the design, as long as the the revisions are inline with the original brief.
–   Once you approve the home page design, we will start designing the inner designs.
–   We make unlimited design revisions, based on the original design brief, until all pages are approved.
–   Once you approve the design, we package the final editable design files for the developers to build the website.
–   We automatically sign the Intellectual Property rights over to you.
–   As per our standard design terms here… https://studio1design.com/terms-conditions
What if I don’t have my copywriting or photos ready yet?

As long as we have your answers to our design questionnaire and we understand the brief, then we can design most pages without your copywriting, photos or videos. We will use place holders initially, then present the design to you so you know where we will need you to provide the written content.)

With sales pages, we usually need your copywriting first. We have page layouts / structure that we know works well for landing pages, depending on the offer, so we can guide you on our call if you need us to.

How much is copywriting?

If you need a copywriter, we can introduce you to one of our ‘conversion focused’ copywriting partners and they can send you a quote based on your needs. Price can vary between a few hundred to a few thousand, depending on how much copy you need. We can introduce you to one of our copywriting partners if you choose us.

How long does it take to design the website?

The total design phase for all page designs usually takes around 4 weeks from the time we have the full brief until we have the entire website designed and approved, including unlimited design revisions.

The homepage design will be sent to you within the first week roughly.

Can you deliver the design in less than 4 weeks?

Yes, if you you need it urgently, we can give you priority to ensure we meet your tight deadline for an extra fee. (To be quoted at the time of your request.)

Do you really offer unlimited design revisions?

Yes, we offer unlimited design revisions on everything we design for you, until you approve the designs, as long as the revisions are inline with the original brief. If you completely change direction after we start designing or add to the original brief, then we will send you a quote to continue designing as per the new direction.

What if I don’t like my new website design?

Our goal is to give you designs that you love. If you like what you see in our folio and case studies, there is a high chance that you love what we design for you. If you don’t love the design we create for you, we will revise the design until you do love it. We have a dozen designers, so if you’re not happy with the designs, we can start fresh with a new designer.

Do you design the mobile views?
We don’t always design the mobile view. It depends on how tricky the desktop view is. We do like to like to design the header, top nav and footer on mobile to show the developers what we intend to happen with those section. Most experienced coders don’t want the entire page designed for mobile because it can slow down their coding, if they have to match the mobile design exactly.
When we design the mobile view, we try to simplify the pages because we know how important site speed is for conversions and rankings.
On the mobile views, wherever possible we replace background images with a flat colour, plus it’s worth testing removing images & reducing the amount of elements and sections on the page.  The goal is to have it load fast AND convert, so it can be a balancing act of what to simplify.
How much do you charge for a coding the website?

We can quote on the coding your approved designs into a live functional, responsive WordPress website after the designs are approved. Our estimate quote for the coding phase is roughly the same price as the design phase, depending on the amount of pages and length of the pages etc.

How long does it take to code the website?

The coding phase usually takes around 4 weeks from the time you approve the designs.

What is the process for the website coding phase?
Here’s our action plan for the WordPress build phase:
–   Once the designs are approved, we’ll build the site, as per the approved designs, on our staging server.
–   We will build your site on WordPress using the Genesis child theme on a fresh new WordPress install.
–   Then we will build the pages using the Elementor page builder so that it’s easy for you to make updates yourself.
–   It will be responsively coded for viewing on all mobile devices and all screen sizes.
–   Our coders use WordPress best practices for coding so it will be tuned for speed.
–   We will keep all of your existing blog posts and urls that you have currently on your live site, to avoid any SEO loss on those pages.
 –   We will review, keep or connect all external 3rd party plugins that you have currently.
–   We will connect the site to your existing email marketing platform, payment gateway, etc.
–   We will install Google tag manager, Google / Facebook remarketing pixels, etc.
–   We add Yoast SEO plugin to your site and will add meta titles & keywords provided by you to help you be found in Google.
–   Once the site is coded, we send you a link to the site (on our server) for you to test.
–   Once approved we will transfer the site to your live domain.
–   We then give you access to your new live site, and we give you 14 days free support to fix any bugs or minor errors we may have made.
–   From that point, you have complete control and ownership over your new website.
–   As per our standard coding terms here… https://studio1design.com/dev-terms
–   If you need us to make any more revisions to the live website, we will be there to help with paid support from US$25 p/hr
Can I use my own coders?

Yes, absolutely. You can use your coders instead of ours to turn the designs into a live functional website. Once you approve the designs, we package the final editable design files with fonts and instructions for the developers of your choice to start coding.

Can I pay you at the end of the project?

We charge upfront and it needs to be paid in full to get us started. We don’t offer to split invoices and here’s why…

We have between 50 & 100 design projects on the go at any given time, so if we had to split the invoices for every client and send the second invoice after the work is completed, we would need to hire a full time bookkeeper, which means we would need to increase our prices. We charge upfront so we can give you our best price.

Do you offer refunds?

Yes we do. We promise to give you unlimited design revisions until you approve the designs. However in the very unlikely event that you are truly not happy with our designs, after we have done everything within our power to deliver our best designs to you, using multiple designers and giving you unlimited design revisions, then YES we will give you a refund that we both agree is fair. Our reputation means the world to us and we want you to be satisfied that we have done our best.

Do you give me the Intellectual Property Rights on the designs?

Yes, with all designs that we create for you, we automatically sign the Intellectual Property rights over to you when paid in full. (All of our designers have signed an designers agreement with Studio1 signing the I.P Rights to Studio1, so we transfer the rights to you.)

What are your terms and conditions?

Here is a link to our design terms and conditions.

Here is a link to our coding/development terms and conditions.

Where Are You Based?

We are an Australian company based in Melbourne, Australia. Most of our clients are in the USA, Canada, UK. Australia, New Zealand & Europe.

Have another question?

Press the ‘SUBMIT A QUESTION’ button below & we will answer you generally within a couple of business hours. (Australian Time Zone = GMT+10 hours).