Agreement between Studio 1 Pty Ltd ABN 46 082 517 539 (we or us) and you.
Studio 1 Design
Authority Growth Engine™ Service Agreement
This Agreement covers all services purchased from Studio 1 Design as part of the Authority Growth Engine™ methodology, including: Authority Growth Strategy Session™, Brand Foundation Pack, Website Engine, Powerhouse Brand + Website Pack, Content Starter, Content Machine, Conversion Booster, and Performance Care. The specific Services applicable to your engagement are set out in your Proposal.
Agreement between Studio 1 Pty Ltd ABN 46 082 517 539 (we, us, or Studio1) and you.
You wish to appoint us to provide you with the services described in your Proposal (the “Services”), and we agree to provide those services in accordance with the terms and conditions set out below (the “Terms”).
These Terms may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made prior to placing any new order with us.
You acknowledge and agree that you have had sufficient chance to read and understand the Terms, and you agree to be bound by them.
All services are provided subject to these Terms and Conditions, which together with the Proposal set out the entire understanding and agreement between us. The Services may include one or more of the following components: brand strategy and identity design, website design, copywriting, website development (build), launch and hosting, content production, social media syndication, conversion optimisation, and ongoing care. The specific inclusions for your engagement are set out in your Proposal.
A one-time, paid strategy engagement comprising: (a) a pre-session questionnaire completed by you; (b) a live 90-minute strategy session with Studio1 covering positioning, ideal client profile, competitive landscape, website architecture, content strategy, and the recommended action plan; and (c) delivery of your Authority Growth Roadmap™, a single-page strategic document prepared by Studio1 from the session outputs.
The Authority Growth Strategy Session™ is a stand-alone engagement and does not include any subsequent design, build, copywriting, or implementation work. The Authority Growth Roadmap™ produced is yours to keep whether or not you proceed with any further Studio1 engagement.
If you book any Authority Growth Engine™ package (Brand Foundation Pack, Website Engine, or Powerhouse Brand + Website Pack) within thirty (30) days of receiving your Authority Growth Roadmap™, the fee paid for the Authority Growth Strategy Session™ will be credited in full against the upfront fee of that package. After thirty (30) days the credit lapses.
A one-time engagement delivering the visual foundation of your brand. Includes (per the Proposal): mood board and visual direction, logo and brand mark, photography direction, brand style guide, social media banner designs, social media post graphic templates, home page design (responsive), unlimited design revisions during the design phase, and delivery of all assets via the Studio1 Design System.
A 12-month engagement comprising one upfront design and build phase, followed by 12 months of access, hosting, and monthly support. Includes (per the Proposal): conversion-focused website design across desktop and mobile, persuasive copywriting, a 15-day design and copy phase with unlimited revisions, Webflow or WordPress responsive build, launch within one month of design commencement, Studio1-managed Webflow or WordPress hosting, AI readiness for discoverability, and traffic and conversions monitoring and reporting via the Customer Portal.
A 12-month engagement combining the Brand Foundation Pack and the Website Engine into a single integrated delivery. Includes all inclusions of the Brand Foundation Pack, all inclusions of the Website Engine, and the Content Starter add-on service for the duration of the 12-month commitment, delivered as one connected design system. Content Starter is included only during the initial 12-month Powerhouse term and converts to optional standalone subscription thereafter at the rate set out in your Proposal.
Optional monthly subscription services available alongside or after the website engagement. Scope of each is set out in your Proposal. Subject to the pause and stop terms in clause 10.
A monthly ongoing service that commences automatically at the conclusion of the initial 12-month Website Engine or Powerhouse term. Includes hosting on Webflow or WordPress, monitoring of website uptime and performance, monthly reporting via the Customer Portal, and minor maintenance.
All fees are set out in your Proposal. The standard structure for Website Engine and Powerhouse engagements is:
An upfront fee payable on signing, covering the design and build phase
Twelve (12) monthly subscription payments at the rate set out in the Proposal, commencing 30 days after the upfront fee is received
Followed by ongoing Performance Care at the rate set out in the Proposal, billed monthly until cancelled in accordance with clause 11
The Authority Growth Strategy Session™ and Brand Foundation Pack are each one-time fees payable on signing. Add-on services are billed monthly in advance.
Payments are processed automatically via Stripe (or another payment platform nominated in the Proposal). By signing the Proposal you authorise Studio1 to debit the agreed amount on the agreed billing date each month for the term of this agreement and any subsequent renewal or ongoing service period.
You agree to a minimum commitment of twelve (12) monthly payments for any Website Engine or Powerhouse engagement, in addition to the upfront fee. The commitment is structured in two phases as follows.
3.3(a) Months 1 to 6: Protected Period. The first six (6) monthly payments are non-cancellable except where we are in material breach of this agreement and have failed to remedy that breach within fourteen (14) days of written notice from you (see clause 14). The Protected Period recovers our front-loaded design, copywriting, and build investment. If you wish to terminate during the Protected Period without cause, you remain liable for all unpaid monthly fees up to and including month 6.
3.3(b) Months 7 to 12: Notice Period. From the start of month 7 onwards, you may terminate the engagement at any time by giving Studio1 thirty (30) days’ written notice via the Customer Portal or by email to the account address set out in the Proposal. You will be invoiced for the 30-day notice period as your final monthly payment, after which no further monthly fees are due. Because Studio1-managed Webflow or WordPress hosting forms part of the engagement, you must arrange your own Webflow or WordPress hosting before the cancellation takes effect.
Performance Care commences automatically at the conclusion of the 12-month term (whether or not you exercise the early termination right in clause 3.3(b)) and is governed by clauses 11 and 11.3.
If a payment fails or is delayed, we reserve the right to pause all services (including access to the Customer Portal) until the issue is resolved. Repeated payment failure may result in termination of this agreement under clause 14.
If you request services not included in the original Proposal, or if the scope changes in a way that requires additional time, materials, or resources, we will provide a separate written quote before proceeding. Additional services will only be delivered after written approval and payment is received.
All fees are billed in the currency specified in your Proposal. We typically invoice in Australian Dollars (AUD) for clients based in Australia and in United States Dollars (USD) for clients based outside Australia, though we reserve the right to specify a different currency in a particular Proposal where appropriate. You are responsible for any currency conversion fees, foreign transaction fees, or bank charges levied by your card issuer, bank, or payment provider in connection with payments made under this agreement.
We will use reasonable commercial endeavours to deliver each phase of your engagement within the estimated timeline set out in your Proposal. Studio1’s AI-assisted delivery typically achieves the following:
Authority Growth Strategy Session™: Roadmap delivered within 5 business days of the live session
Brand Foundation Pack: design phase completed within 2-3 weeks of project commencement
Website Engine: design and build phase completed within 4-6 weeks of project commencement
Powerhouse Brand + Website Pack: full design and build phase completed within 6-8 weeks of project commencement
Timelines are estimates and may shift based on the responsiveness of your team and other practical considerations.
If any phase is delayed due to your failure to provide timely feedback, content, approvals, or access to required systems (including the Customer Portal), we reserve the right to adjust the timeline accordingly. We may also proceed to the next phase or launch the website in its current form to maintain momentum. You acknowledge that delays caused by you do not extend the 12-month commitment, the Performance Care commencement date, or trigger any refund.
If delays arise due to factors outside your control (platform outages, third-party service issues, force majeure events), we will work with you in good faith to adjust the schedule as reasonably required.
The Services are delivered and managed via the Studio1 Customer Portal (the “Portal”), a secure online dashboard accessible to you for the duration of the engagement. The Portal provides:
A unified view of all active Services
Traffic, engagement, and conversion reporting (via integration with Google Analytics and Microsoft Clarity)
A support ticketing system for all client communication with Studio1
An invoices and billing section
An account management section
Add and remove functionality for monthly Add-On Services
Integrated payment via Stripe
The Portal is designed so that you do not need to share passwords for your website, social media accounts, or analytics services. Instead, you authorise Studio1 (via the Portal) to connect to those services using approved OAuth or API-based integrations.
By connecting an account through the Portal, you authorise Studio1 to access, retrieve data from, and publish to that account solely for the purpose of delivering the Services. You can revoke any connection at any time via the Portal. Studio1 does not store your account passwords.
We will use commercially reasonable efforts to keep the Portal secure, available, and operational. We will only access connected accounts to the extent necessary to deliver the Services. We do not share connected-account data with third parties except as required to deliver the Services (e.g. with our hosting provider Webflow).
You are responsible for maintaining the security of your own account credentials and Portal login. You agree to notify us promptly of any suspected unauthorised access to your Portal account.
You acknowledge and agree that Studio1 uses artificial intelligence tools, including but not limited to the proprietary Studio1 Design System, in the delivery of the Services. AI tools are used to accelerate design, copywriting, development, content production, and content distribution work. All AI-generated outputs are reviewed, curated, and quality-assured by Studio1’s human team before delivery.
We do not use your confidential information, client data, or proprietary content to train any public-facing AI model. AI tools used in the delivery of the Services may process your content for the limited purpose of producing deliverables for your engagement.
While our AI-assisted workflow is highly efficient, AI tools are evolving and occasionally produce outputs that require revision. We retain full responsibility for the quality of all final deliverables.
For the Website Engine and Powerhouse engagements, you have a 15-day design and copy phase that includes unlimited revisions to align the design with your original Proposal brief. For the Brand Foundation Pack, unlimited design revisions are included during the design phase.
Once you approve the design and copy and we proceed to the build (development) phase, further revisions become “post-approval changes.” Minor copy edits will continue to be accommodated; structural design or copy changes may require a separate quote.
After the website goes live, additional pages, design changes, or significant copy rewrites are not included in the standard monthly fee and will be quoted separately. Routine maintenance and small updates are included in Performance Care.
If your brief is amended substantially from the original Proposal during the design phase, the additional work will be quoted and must be approved and paid for before we proceed.
You acknowledge and agree that all Intellectual Property Rights in all creation files, working files, artwork, copy, layouts, code, and other materials we provide in connection with the Services vest in us upon creation. This excludes your Background IP and any third-party licences (such as image, font, or stock content licences).
Upon full payment of all fees due under this agreement, we assign to you all Intellectual Property Rights in the completed project deliverables (the visible design output, copy, and images placed on your website), except for any of our Background IP and the Studio1 Design System (clause 9). Where our Background IP is used, we grant you a perpetual, royalty-free, non-exclusive licence to use it solely for the purpose of your project.
You may not resell, redistribute, or adapt any part of our work for third-party use without our prior written consent.
Where we use licensed images, fonts, or assets in your project, they may be subject to third-party licence terms. If you require extended or exclusive rights, additional fees may apply.
We reserve the right to display completed work (excluding sensitive or confidential content) in our portfolio, case studies, and marketing materials, unless otherwise agreed in writing.
The Studio1 Design System is our proprietary, AI-enabled build environment used to design, version, and deploy your brand and website assets. It includes our internal templates, design tokens, components, automations, and the AI-assisted workflows that enable our efficient delivery model.
The Studio1 Design System remains our exclusive property at all times. While your engagement is active, you receive functional access via the Customer Portal, but you do not receive ownership of, or rights to, the underlying Design System.
You own the visual design output that is published to your live website (the IP transferred under clause 8.2). If your engagement ends, your live website continues to operate, and you retain full ownership of all visual design output.
Brand Foundation Pack clients receive their complete brand assets and a packaged version of the Design System covering all delivered assets, as part of the standalone package. No further buy-out is required.
For Website Engine and Powerhouse clients, the underlying Studio1 Design System can be transferred to you for a one-time buy-out fee of $1,997, available within seven (7) days of termination of this agreement. After this seven-day window, the buy-out option lapses and the Studio1 Design System remains our exclusive property.
Add-On Services (Content Starter, Content Machine, and Conversion Booster) are monthly subscription services. They are billed in advance on the same billing date each month, beginning on the date you subscribe.
You may pause or cancel any Add-On Service at any time via the Customer Portal. No reason is required. Cancellation takes effect at the end of the current billing period; no refund is provided for the current month.
If you cancel an Add-On Service and later wish to restart it, you may do so via the Portal at the then-current monthly rate. Restarted services are subject to the Terms in force at the time of restart.
For Content Starter and Content Machine subscribers, all blog posts, social media graphics, and other deliverables produced during your active subscription are owned by you upon publication (subject to the IP terms in clause 8). Content produced but not yet published at the time of cancellation remains our property unless agreed otherwise in writing.
Performance Care commences automatically upon the conclusion of the initial 12-month Website Engine or Powerhouse term, at the rate set out in your Proposal (currently $297 per month).
Performance Care includes Webflow or WordPress hosting (Studio1-managed), uptime and performance monitoring, monthly traffic and conversion reporting via the Customer Portal, and minor maintenance (e.g. small copy edits, plugin updates, occasional image swaps).
You may cancel Performance Care at any time after the initial 12-month commitment by giving Studio1 thirty (30) days’ written notice via the Customer Portal or by email to the account address set out in the Proposal. Cancellation takes effect at the end of the 30-day notice period; no refund is provided for any partial month. Because cancellation ends Studio1’s hosting of your website, you must arrange your own Webflow or WordPress hosting before the cancellation takes effect. See clause 14.4 for what happens after termination.
You warrant that all content, data, and materials provided by you (including your Background IP) are owned by you or lawfully licensed, and their use by us will not infringe the rights of any third party.
You acknowledge that you have not relied on any representations or warranties made by us other than those expressly set out in this document or the Proposal.
To the maximum extent permitted by law, all warranties, conditions and representations not expressly stated in these Terms are excluded. If any condition or warranty is implied by law and cannot be excluded, our liability is limited (at our option) to:
resupplying the relevant Services, or
the cost of having the Services supplied again.
We do not guarantee any specific results from the Services, including increases in traffic, conversions, sales, or other performance metrics. You acknowledge that the success of conversion-focused design and marketing depends on many external factors beyond our control.
If you are dissatisfied with our Services, we will work with you within reason to revise or improve the work to align with your original brief. Refunds will not be provided unless we fail to deliver Services in material breach of these Terms and are unable to remedy the issue.
To the extent permitted by law, we will not be liable for any indirect, incidental, or consequential loss (including loss of revenue, profit, customers, opportunity, or goodwill) arising from or related to our Services.
You agree to indemnify us and hold us harmless against all claims, liabilities, damages, or costs (including legal fees on a full indemnity basis) arising out of:
your breach of these Terms,
your use of our deliverables outside the agreed scope,
any content or materials you provide to us,
your infringement of any third-party rights, or
any act or omission related to your connected accounts in the Customer Portal.
Both parties agree to treat all Confidential Information as strictly confidential, and not to disclose or use such information except as required to perform obligations under this agreement or as permitted by law.
“Confidential Information” includes, but is not limited to: project strategies, creative concepts, artwork, designs, code, testing data, analytics, business processes, financial information, customer and prospect data, marketing strategies, and any non-public information disclosed by either party during the course of the engagement.
We may disclose Confidential Information to our employees, contractors, or advisors strictly on a need-to-know basis, provided they are bound by equivalent confidentiality obligations.
These obligations do not apply to information that:
is or becomes public through no fault of the receiving party,
was already in the receiving party’s possession lawfully before disclosure,
is rightfully received from a third party not under an obligation of confidence, or
is required to be disclosed by law or court order, in which case the disclosing party will be notified where legally permitted.
All Confidential Information and connected-account data accessed via the Customer Portal remains the property of the disclosing party. Upon request or termination, each party will return or securely destroy the other party’s Confidential Information, except for any records retained for legal, accounting, or compliance purposes.
We use commercially reasonable security measures (including encryption, OAuth-based account connections, and access controls) to protect data within the Customer Portal. However, no system is completely secure, and we cannot guarantee absolute security. You acknowledge that you use the Portal at your own risk.
This agreement commences on the date the upfront fee is received and continues until the conclusion of the 12-month commitment, then automatically transitions to Performance Care (if applicable) until cancelled in accordance with clause 11.
Either party may terminate this agreement if the other party commits a material breach and fails to remedy that breach within fourteen (14) days of written notice.
We reserve the right to suspend or terminate the Services at any time, with immediate effect, if:
you fail to make a required payment and do not remedy within 7 days of notice,
you breach any of these Terms and fail to remedy that breach within 14 days of written notice,
you act in a way that is abusive, unprofessional, or damages our business or reputation,
your conduct makes continued collaboration unreasonably difficult or unproductive, or
you misuse the Customer Portal or any connected account in a way that exposes Studio1 to legal or reputational risk.
On termination:
Your live website continues to operate (subject to your separate arrangements for hosting if Studio1 hosting is ending).
You retain ownership of all visual design output published on your website (per clause 8.2).
The Customer Portal and all associated Studio1-managed services are deactivated.
The Studio1 Design System buy-out option (clause 9.5) is available for seven (7) days for eligible clients.
Any outstanding balance on a 12-month commitment becomes immediately due and payable.
We may retain all Intellectual Property Rights in incomplete or unpaid work.
Termination does not affect any accrued rights or obligations at the time of termination, including our right to be paid for services already rendered.
You must not, during the term of this agreement or for a period of twelve (12) months following its termination:
employ, contract, or hire the services of any of our personnel, or
induce or attempt to induce any of our personnel to terminate their agreements or contracts with us.
These Terms are governed by and to be interpreted according to the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of that State.
Neither party may assign this agreement without the other party’s written consent, except in the case of internal restructure or sale of the business.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
A failure by either party to enforce any provision of these Terms is not a waiver of the right to enforce that or any other provision at a later time.
All notices and consents required or permitted to be given under this document must be in writing and given by email to the addresses of the parties set out in the Proposal, or via the Customer Portal’s support ticketing system.
Nothing in this document creates a relationship of partnership, employment, agency, or joint venture between the parties.
This document and the Proposal set out the entire understanding and agreement between us and supersede all prior negotiations, communications, and agreements.
Add-On Services means the optional monthly subscription services (Content Starter, Content Machine, Conversion Booster) available alongside or after the main engagement.
Agreement means this contract together with the Proposal outlining the scope, fees, and service inclusions.
Authority Growth Engine™ means Studio1’s proprietary methodology and service system for turning expertise into authority, amplifying brand, and converting authority into measurable business growth. The Services delivered under this Agreement are components of the Authority Growth Engine™ methodology.
Authority Growth Roadmap™ means the single-page strategic document produced by Studio1 and delivered as the output of an Authority Growth Strategy Session™, covering positioning, ideal client profile, competitive landscape, website architecture, content strategy, and the recommended action plan.
Authority Growth Strategy Session™ means the paid strategy engagement described in clause 2.1, comprising a pre-session questionnaire, a 90-minute live session, and delivery of the Authority Growth Roadmap™.
Background IP means Intellectual Property Rights owned by either party prior to the commencement of this agreement, or developed independently of this agreement.
Confidential Information means the meaning given in clause 13.1.
Customer Portal or Portal means the secure online dashboard described in clause 5, through which Studio1 delivers and manages the Services.
Intellectual Property Rights means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright, know-how, trademarks (whether registered or not), business names (whether or not registered), domain names, inventions, discoveries, patents, patent applications, designs, circuit layouts, and all other intellectual property as defined in Article 2 of the Convention Establishing the World Intellectual Property Organization of July 1967.
Moral Rights means the right of attribution, the right against false attribution, and the right of integrity of authorship as defined in the Copyright Act 1968 (Cth).
Performance Care means the ongoing monthly service described in clause 11.
Proposal means the written proposal, quote, or scope document issued by us and accepted by you, which forms part of this agreement.
Services means the services we provide to you, as described in the Proposal, which may include any combination of: Authority Growth Strategy Session™, Brand Foundation Pack, Website Engine, Powerhouse Brand + Website Pack, Content Starter, Content Machine, Conversion Booster, and Performance Care.
Studio1 Design System means our proprietary, AI-enabled build environment described in clause 9.1.
Website means the website found at the URL Studio1Design.com.
You / Client means the individual or organisation entering into this agreement with Studio 1 Pty Ltd.
End of Authority Growth Engine™ Service Agreement
Studio 1 Pty Ltd | ABN 46 082 517 539 | Victoria, Australia
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This following document sets forth the Privacy Policy for the Studio1 Design website: Studio1Design.com. Studio1 is committed to providing you with the best possible customer service experience. Studio1Design is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
We collect Non-Personally Identifiable Information from visitors to this Website. Non-Personally Identifiable Information is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, advertisements that you click on, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer’s operating system.
Free offers & opt-ins
Participation in providing your email address in return for an offer from this site is completely voluntary and the user therefore has a choice whether or not to disclose your information. You may unsubscribe at any time so that you will not receive future emails.
Purchases through this website
For access to our design services & for our customer support you are required to submit personally identifiable information. This may include but not limited to a unique username and password, address and phone number. We do not store any of your payment processing details when you make a purchase on this site. All secure payments are processed via Paypal. Paypal is a trusted & secure payment gateway.
Cookie Based Retargeting & Marketing
From time to time some of our advertising campaigns may track visitors to this website for the purpose of display advertising. If this is a concern to you should turn off third-party cookies in your web browser.
Sharing of your personal information
Your personal information that we collect as a result of you purchasing our products & services, will NOT be shared with any third party, nor will it be used for unsolicited email marketing or spam. We may send you occasional marketing material in relation to our design services.
Changes to this Privacy Policy
Studio1 Design reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use this website. You may contact us at any time with regards to this privacy policy.
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